2020 Patient Safety & Quality Summit

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Summit Description


This one-day event will explore how thinking beyond barriers can deliver better outcomes for patients and providers. Save the date for this summit that will include keynotes, sessions, awards and a poster competition. DCHA is applying for continuing education credits for this event.

Poster Competition Details

June 4 | 8 am - 4 pm Registration

  • Member Early Bird: $199
  • Non-Member Early Bird: $249
  • Early Bird Ends April 30
  • Member Regular Rate: $249 
  • Non-Member Regular Rate: $299
Register Now

Keynote Speaker

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Pamela Y. Abner, MPA, CPXP
Mitigating Bias to Establish Equity and Inclusion in Health Systems

This important presentation will open your eyes to how our biases, which are based on our own background and experiences, impact the way we provide care to patients and at times, may lead to disparities in care. Access to patient data (race/ethnicity, language, sexual orientation/gender identity, religion, etc.) may reduce the number of assumptions we make while providing patient care. Learn ways to mitigate the impact of unconscious bias by examining our identity lenses and bringing our biases into conscious awareness. Ms. Abner will illustrate how reviewing current processes, procedures and practices to identify blind spots and gaps may result in better patient outcomes. You will learn where biases exist in the root cause analysis of patient events and how they may enhance safety and prevent future harm.

+ About Pamela

Ms. Abner is an experienced senior leader who has held executive roles within multi-site health care systems. Her expertise encompasses a range of creating and implementing diversity and inclusion (D&I) programs, consulting with organizations to set a strategic agenda for D&I, and educating leaders and staff on principles of bias, inclusion and cultural awareness. As a certified patient experience professional, Ms. Abner brings D&I principles to the forefront to integrate with enhancing quality and patient experience. Among her many distinctions, in 2019 Savoy Magazine named Ms. Abner as one of the Most Influential Women in Corporate America. She regularly serves as a guest speaker at national and international forums. Ms.  Abner received her Bachelor’s degree from Brown University and her Master’s degree in Public Administration from Columbia University. She also heads her own diversity consulting practice.

Sponsorship Opportunities


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Download Sponsorship Information

2020 Patient Safety & Quality Awards 

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DC hospitals work every day to deliver compassionate, quality and safe patient care. DCHA is honored to highlight the incredible work of our member hospitals and their champions through a generous contribution from Ascension. DCHA will present awards to one clinical professional and one non-clinical professional who demonstrate a commitment to delivering better outcomes, driving improvement, strengthening care and engaging stakeholders. Each winner receives $2,500. Deadine is April 17.

Nominate an Individual